NEWS

New App Feature:
Hear V1 warnings through your phone

Ongoing Problem:
GPS fails Murphy's Law Test

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NEWS

New App Feature:
Hear V1 warnings through your phone

Ongoing Problem:
GPS fails Murphy's Law Test

More Details Factory Direct Prices Savvy Compare To Others
NEWS

New App Feature:
Hear V1 warnings through your phone

Ongoing Problem:
GPS fails Murphy's Law Test

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Valentine One Support

V1 RADAR DETECTOR SERVICE

IF YOUR VALENTINE ONE NEEDS REPAIR

If it's completely dead, make sure it's connected to a reliable power source. Try another car.

See Troubleshooting (click here). If it still fails to function, follow these instructions to obtain factory service.

WHERE TO SHIP

Return your Valentine One and both power cords and lighter adapter (don't send the mounts) to:

Valentine Research
Customer Service
10280 Alliance Road
Cincinnati, Ohio 45242-4710

HOW TO SHIP

Ship your unit prepaid and insured, in its original packaging or something equally protective. You are responsible for your Valentine One until it is in our hands, so insist on a proof-of-delivery receipt.

Along with your Valentine One, please enclose the following:

  • your name
  • billing address (for credit cards)
  • shipping address
  • email address
  • your daytime telephone number
  • description of the problem
  • If your Valentine One is out of warranty (older than one year), send $45 or a credit card number with expiration date and credit card ID to cover cost of diagnosis and/or repair.
Your Valentine One will be repaired as soon as possible.

For units that have been abused or modified, a repair cost will be calculated based on parts and labor required. You will be contacted if the repair cost exceeds the $45 basic charge.

NOTES

  • We will not repair any Valentine One that has an unreadable serial number.
  • Prices subject to change without notice.
  • We ship to addresses within the USA or Canadian Provinces AB, BC, or SK only.
  • An Adult signature is required on delivery.